02 — SYSTEMS

The follow-ups you meant to send, sent on time, every time.

We connect your forms, ads, CRM, email and WhatsApp into one pipeline, then build the journeys that turn enquiries into customers and customers into regulars.

follow-up.flowrunning
01 · triggerNew enquiry arrives
02 · crmAdded to the pipeline
03 · emailWelcome sent in 1 minute
04 · follow-upReminder after 3 days
05 · reportCounted in the monthly report

SOUND FAMILIAR?

What usually stands in the way.

01

Leads sit in an inbox or a spreadsheet until someone remembers them.

02

Nobody follows up after the first message.

03

You can’t tell which campaign actually brought in the sales.

WHAT'S INCLUDED

Everything it takes to do it properly.

Pick the whole set or start with the pieces you need most. The scope is written down and priced before we start.

CRM setup

Pipeline stages, fields and a clean import of the contacts you already have.

Lead capture

Forms, ads and chats all feeding one place, tagged by source.

Email and WhatsApp journeys

Welcome, nurture, follow-up and re-engagement, written by the Studio.

E-commerce flows

Abandoned cart, reorder reminders and review requests at the right moment.

Reporting dashboard

Where leads come from, how many convert and what they are worth.

Monthly care

Fixes, improvements and a plain-language report every month.

HOW IT WORKS

Four steps, no surprises.

  1. 01

    Audit

    We trace where every lead comes from and where it currently goes.

  2. 02

    Design

    We draw the journeys and write every message before building anything.

  3. 03

    Build

    We connect your tools, design the messages and test with real data.

  4. 04

    Run

    We watch the numbers, improve monthly and report in plain language.

An online store founder in a terracotta apron packing an order next to a tablet showing an order dashboard

WHAT WE BUILD

Marketing automationExample build

Reorder and review flows for an online store

Timed reminders bring customers back, and happy ones are asked for a review at the right moment.

See how it works

WORKS WITH

Built on tools you may already pay for.

HubSpotZoho CRMMailchimpKlaviyoWhatsApp BusinessZapierMakeShopify

QUESTIONS

Before you ask.

Something else on your mind? Ask it on the audit call.

Do I need a new CRM?

Not usually. We start with what you have and recommend a change only if it is holding you back.

How long does setup take?

[Typical timeline, e.g. 3 to 6 weeks], depending on how many tools we connect.

Can you write the emails too?

Yes. The Studio writes and designs every message, so it sounds and looks like your brand.

Who owns the accounts?

You do. Every tool is set up in your name, and we work inside it with our own login.

PAIRS WELL WITH

Better together.

All seven services
01 · SYSTEMS
AI automationAssistants and workflows, with a person in the loop
Explore
03 · SYSTEMS
SEOBe found without paying for every click
Explore

START HERE

Let's fill your canvas.

A free 30-minute audit of your brand, website and lead flow. You leave with a written list of quick wins, whether you hire us or not.

Book a free auditor write to hello@opencmarketing.com