A lead assistant that never clocks off.

01 — THE CHALLENGE

Leads arrived at night. Replies arrived the next afternoon.

Most enquiries came in through Instagram and WhatsApp after working hours. By the time someone replied, many of those people had already booked with a competitor that answered first.

[Add the client’s own situation here: volume of enquiries, team size, what they had tried before.]

02 — WHAT WE BUILT

One assistant, three channels, one pipeline.

• An assistant trained only on the business’s approved answers: services, prices, areas covered and policies.
• Three qualifying questions asked naturally in the conversation, so the team knows who to call first.
• A CRM pipeline where every conversation lands with its source, answers and a score.
• A booking step that offers real calendar slots, plus reminders before the call.
• Clear handover rules: complaints, pricing exceptions and anything unusual go straight to a person.